Refund and Cancellation Policy

Our Policy for the cancellation and refund will be as follows:

Charges displayed on the site are all inclusive (Details of which is displayed with the order). The USD, or other foreign currency prices shown on the site are only indicative and for your reference. Therefore, the amount charged is the BDT value which is converted at the actual prevailing conversion rate while passing on the order to the payment gateway.

We accept most International and Bangladeshi Credit and Debit Cards and also offer other payment options.

If your request has not been completed within the Delivery Period* or has been rejected, we shall refund to you the purchase amount. Refunds, to the same payment method as was used at the time of purchase, will be initiated no later than 30 business days from notification of rejection or expiry of Delivery Period as the case maybe. Where purchases were made using international credit or debit cards or international payment options, the actual amount of payment or refund where applicable, may vary from the displayed price or refund amounts based on your card issuer’s or payment gateway policies.

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. In some cases where an international credit card has been used the Credit Card Issuing Company levies a transaction charge for any charge / refund issued. The applicable charge is decided by the issuing bank.

If you have any questions about our Returns and Refunds Policy or your expected refunds, please contact us at hello@oplly.com

Subject to your payment in full, the Celebrity hereby grants to you the following limited rights to use the Promo Video Message solely for the reasonable promotional purposes of the Business for 90 days from the date the Promo Video Message is sent by OPLLY to you (and for any additional 90-day periods that have been agreed), subject to these Terms: a non-exclusive, royalty-free, fully paid, worldwide, sublicensable, revocable license to use, reproduce, distribute, and publicly display that Promo Video Message only on: (A) one website and (B) social media account, such as Facebook, Instagram, LinkedIn, SnapChat, TikTok, or Twitter; in each case, where the website and social media account is wholly-owned, operated, and controlled by the Business; and the right to advertise and promote the display of the Promo Video Message on the social media account through advertising only on the applicable social media platform.

You may sublicense your rights in a Promo Video Message only to the extent necessary for you to use the Promo Video Message as permitted under these Terms. To request an additional 90-day period, contact us at hello@oplly.com